The most Powerful Communications Platform

PRODUCTS

Grow your business with the most powerful, easy-to-use communication platform ever.

Our products are designed to optimize your business communications with the least amount of effort on your end. GigTel provides advanced technology and a superior customer experience.

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Our Products

Unified Communication as a Service (UCaaS)

It’s streamlined, unified communications across your entire organization. Moving to the cloud has never been easier.

Contact Center Solution (CCaaS)

Get it done on a single platform & improve performance continuously. High powered analytics let you peer into contact center data.

Hosted PBX

Get rid of maintenance hassles with a secure, 100% uptime phone service that lets you connect from anywhere.

SIP Trunking

Don’t let your phone system hold you back. Improve organization and performance with the most versatile solutions for businesses seeking to improve their voice communications.

Marketing On-Hold

Make the most of long waiting hold times with professionally scripted and recorded messages to create unique customer experiences, optimize sales processes and pave the way to a more relaxed connection between agent and caller.

UCAAS

Frictionless communication for your business in the cloud.

Unified Communications as a Service (UCaaS) streamlines and unites your communications organization wide. Combine voice, data, video conference and chat on a single platform.

CONNECT FROM ANY DEVICE, IN THE OFFICE OR AT HOME

MAKE IT EASY FOR CUSTOMERS AND TEAMS TO ENGAGE

MOBILE APP ENABLES WORK ON THE GO

GET RID OF COSTLY LEGACY SYSTEM MAINTENANCE

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CCAAS

The best of Contact Center control and analytic insight.

Improve the entire contact center experience with an all-in-one phone, email, text, SMS & chat platform. Analytic reporting shows you exactly where to improve it for the best outcomes.

ENTERPRISE CLASS CONTACT CENTER THAT SCALES TO ANY SIZE

CONTROL MULTIPLE CHANNELS OF COMMUNICATION

CLOUD BASED RICH FEATURES TO FIT SPECIFIC NEEDS

ELIMINATE EXPENSIVE LEGACY SYSTEMS

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THE ONLY PROVIDER WITH A 70-YEAR WINNING LEGACY

GigTel continues to deliver future technology to satisfy the growing requirement for advanced communication. It’s all about an exceptional, end-to-end customer experience.

SIP TRUNKING

Hyper-efficient, unified
voice performance

With GigTel SIP Trunking, your voice call
organization improves while costs go down.

LOWER RATES (FREE WITHIN YOUR ORGANIZATION)

UNIFY MULTIPLE SITES UNDER ONE ACCOUNT

RICH IN FEATURES & EASY TO DEPLOY

100% UPTIME SLA

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HOSTED PBX

Out of this world phone system and more.

It’s everything you want in a phone service and more. Call any number from any device, including office or soft phone, PCs, laptops and cellphones. Take advantage of diverse features for enhanced results.

NO MORE LEGACY SYSTEM MAINTENANCE

HIGHLY SECURE AND RELIABLE

UNIFY TEAMS & CLIENTS FROM ANY GEOGRAPHIC LOCATION

MOBILE APP FOR ON THE GO TEAMS

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MARKETING ON HOLD

A painless solution to make the most out of high hold times.

Leverage professionally scripted and recorded messages that will help you create a more relaxed Customer Experience while maximizing sales opportunities.

REDUCE ABANDONED CALLS’ RATE

AUTOMATICALLY ANSWER COMMON CLIENT ISSUES/QUESTIONS/CONCERNS.

LET YOUR CUSTOMERS MAKE MORE CONFIDENT PURCHASES.

DECREASE THE HIGH VOLUME OF CALLS.

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